Telehealth and COVID-19 Advice

Telehealth Video and Phone Consultations


Protecting the health and wellbeing of our clients, practitioners, staff and the community is our highest priority. In response to the COVID-19 pandemic we have temporarily moved all clinical services to telehealth (video and phone consultations). Our friendly reception team will remain available by phone and email during this time. We will continue to provide high quality, evidence-based, compassionate care to both new and existing clients.

Dr Davies will be continuing to provide face-to-face appointments.

For new patients seeing Dr Davies: Prior to your first appointment – the Clinic Reception team will ask whether you have cold or flu symptoms and/or have been overseas or have had close contact with a person with confirmed COVID-19 while infectious, in the 14 days before the scheduled outpatient appointment.

If you meet the above criteria:
- Your appointment will be rescheduled for as soon as possible after the 14-day exclusion
- You will be reminded to self-isolate at home for 14 days after you returned to Australia or if you have had close contact with a person with confirmed COVID-19 while infectious
- You will be reminded to call Health direct on 1800 022 222 or call your GP if you develop respiratory symptoms or fever

For existing patients: Please inform the Clinic Receptionist if you have cold or flu symptoms and/or you have returned from overseas in the last 14 days or have had close contact with a person with confirmed COVID-19 while infectious, in the previous 14 days.  You will be sent an SMS reminder about this prior to your appointment. 

If you meet the above criteria:
- Call Health direct on 1800 022 222 or call your GP
- Self-isolate at home 
- Practice social distancing 

All patients must hand sanitise on entering the building and comply with social distancing requirements (1.5 metres distance to be maintained between clients and clinic staff at all times). 

Any patients attending the practice who present with cold or flu symptoms will be asked to leave the clinic and return home immediately. Our reception team will follow up to reschedule their appointment.  

This information is based on NSW Health Guidelines: https://www.health.nsw.gov.au/Infectious/diseases/Pages/coronavirus-elective-outpatient-guidance.aspx#outpatient